1. Who this notice covers
This notice explains how Mahak Menghani, Clarity Coach for Women, handles information through mahakmenghani.com, linked coaching and guide forms, booking pages, newsletters and related communications. Privacy contact: Mahak Menghani, mahak@mahakmenghani.com. Independently operated platforms also have their own privacy notices.
2. Information you provide
Depending on the service you choose, we receive your name, email address, phone number if requested, enquiry or form responses, booking details, communications, subscription preferences and transaction references. During coaching you may choose to share personal experiences, goals or reflection exercises. Please share only what is needed and avoid identifying other people unnecessarily. Payment providers collect the payment credentials required by their checkout; do not send card details, passwords or OTPs to us by email or message.
3. Website, device and usage information
Hosting services and embedded tools may receive technical information such as IP address, browser and device details, pages visited, referral source, timestamps and interaction events. Email tools may report delivery, opens and link clicks, depending on their configuration and your email software. Such reporting is not a perfect measure of whether someone read a message.
4. Why information is used
Information is used to respond to enquiries, deliver requested guides, manage bookings, provide coaching, send service messages and reminders, maintain transaction records, handle support requests and protect services against misuse. Where you opt in, it is also used to send newsletters and information about coaching offers. Optional marketing consent should be requested separately from acceptance of service terms. Browsing this page alone does not constitute consent to marketing or advertising tracking.
5. Forms, subscriptions and your choices
A guide request through the website and a Substack subscription are separate actions unless a form explicitly explains otherwise. Requesting the guide may enrol you in the follow-up emails described on that form. You can unsubscribe using the link in a marketing email or contact us. Essential booking, payment and service communications may still be sent when needed. Unsubscribing from one platform may not unsubscribe you from another independently managed list; contact us if you want help stopping all optional emails.
6. Service providers and sharing
The current service setup includes Umang Digital for website forms, contacts and automation; Google/Gmail for email delivery and communications; Substack for subscriptions made there; and Razorpay where displayed for payment processing. Hosting, scheduling and online meeting providers may also process information needed for the tools you use. We share information needed to operate these services, meet legal obligations, prevent fraud or act on your request. This notice does not authorise unrelated use of coaching disclosures for advertising.
7. Cookies, analytics and advertising disclosure
Essential storage may support forms, security and basic site operation. Analytics or advertising tools, including Meta tracking on pages where it is enabled, may collect visit, referral and conversion events, use cookies or similar identifiers and associate activity with accounts according to the provider’s policies. Optional advertising or analytics tracking should operate only after any consent required by applicable law. You can manage browser storage and relevant platform advertising preferences; blocking essential storage may affect features. This notice itself does not block scripts or install a consent control.
8. Coaching privacy and public spaces
Personal disclosures should be shared through the agreed coaching channel. Do not place confidential details in public comments, Notes or social posts. Coaching discussions are handled as described in your service agreement, with limited disclosure for service delivery, legal obligations or serious safety concerns. Session recordings require separate prior agreement. Testimonials or identifiable client stories require separate permission before publication.
9. Retention and security
Information is kept for the period needed for its stated purpose, service administration, applicable record-keeping duties and resolution of disputes. Unneeded information should be deleted or anonymised, subject to legitimate retention requirements. A minimal suppression record may be retained to honour an unsubscribe request. No website, email system or storage service can guarantee absolute security. If you suspect unauthorised access to information you shared, contact us promptly.
10. Your privacy requests
You may contact us to ask what personal information we hold, request correction or deletion, withdraw optional consent, stop marketing or raise a privacy concern. Available legal rights depend on the law applicable to you and provisions in force. We may need proportionate verification before acting and will explain any lawful reason we cannot fulfil a request. Withdrawal does not undo processing already lawfully carried out and may affect a service that needs the information. You retain any right to approach the relevant authority or forum under applicable law.
11. International services and adults only
Providers may process information outside India under their own contractual and privacy arrangements. Applicable safeguards and restrictions must be considered when selecting and using such services. The coaching services and newsletters are intended for adults aged 18 and above. If you believe a child’s information has been submitted, contact us so we can review and remove it where appropriate.
12. Content, results and commercial disclosures
Website articles, guides and newsletters are educational coaching content. They are not diagnosis, treatment, crisis assistance or personalised financial or legal advice. Results vary and testimonials are not guarantees. Illustrative stories are not automatically client case studies. If a recommendation involves compensation, sponsorship or an affiliate benefit, that relationship will be disclosed alongside it.
13. Updates and contact
This notice may be revised when services or practices change. The latest version is dated below. For a privacy request or concern, email mahak@mahakmenghani.com with the subject “Privacy request”. For service conditions, see our Terms & Conditions.